Azure PaaS Dev Tech Support Engineer @ Microsoft | Azure AI & Cloud Infrastructure | Agentic AI Enthusiast
- 💼 Currently working as a Tech Support Engineer (Azure PaaS Dev) at Microsoft in Seoul, South Korea.
- ☁️ Focused on Azure API Management, Azure Service Bus, Azure AI Search, Azure Storage, Azure Event Hub, ARM, and Azure Redis.
- 🤖 Previously worked as an Azure OpenAI Solutions Architect at MEGAZONECLOUD, building enterprise GenAI and Azure OpenAI solutions.
- 🧠 Graduate background in AI-focused Computer Science, with research experience in Machine Learning, CNN, Blockchain, Decentralized Systems, and Homomorphic Encryption.
- 🚀 Passionate about Azure AI, Azure OpenAI, Agentic AI, LLMOps, Responsible AI, Cloud Architecture, and enterprise-scale AI systems.
- 🌐 Portfolio: My Website
- 📫 Reach me: sithukaungset27@gmail.com | siset@microsoft.com
Azure PaaS : APIM, Service Bus, Event Hub, Storage, Redis, ARM
Azure AI : Azure OpenAI, Azure AI Search, Azure AI Services
GenAI / LLM : RAG, Voice RAG, GPT-4o Realtime, LLMOps, Responsible AI
Cloud Engineering : Troubleshooting, RCA, Monitoring, Networking, Security
Research : Machine Learning, Healthcare AI, Blockchain, Homomorphic Encryption
-
Starbucks AI with GPT-4o Realtime + Twilio
Real-time phone-call AI assistant demo integrated with Azure OpenAI and Twilio. -
MegaChat Enterprise
Enterprise GenAI chatbot project built around Azure OpenAI architecture.
GitHub Repository -
Megazone Avatar with Azure OpenAI and Azure AI Services
AI avatar and enterprise GenAI service demo.
Live Demo
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🧠 Service-Aware Dynamic Sharding Approach for Scalable Blockchain
Published in IEEE Transactions on Services Computing. -
🤖 Machine Learning-based Endorsing Peer Set Selection Scheme for Scalable Blockchain over Wireless Networks
Published in KICS.
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 C |
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