Current Position: PhD in Computing, Hong Kong Polytechnic University (2024-2028)
Research Focus: LLM-in-the-loop methods for dialogue data mining and customer service automation
Industry Experience:

• AI & Web3 Consultant at HashKey Exchange, Hong Kong (2025)
• NLP Research Intern at WeBank AI Group, Shenzhen (2024-2025)

Most recent publications on Google Scholar.

QualBench: Benchmarking Chinese LLMs with Localized Professional Qualifications
Mengze Hong, Wailing Ng, Chen Jason Zhang, Di Jiang
EMNLP 2025 (Main). [link] [code]

Dial-In LLM: Human-Aligned LLM-in-the-loop Intent Clustering for Customer Service Dialogues
Mengze Hong, Wailing Ng, Chen Jason Zhang, Yuanfeng Song, Di Jiang
EMNLP 2025 (Main). [link] [code]

Dialogue Language Model with Large-Scale Persona Data Engineering
Mengze Hong, Chen Jason Zhang, Chaotao Chen, Rongzhong Lian, Di Jiang
NAACL 2025 (Industry). [link]

InfantCryNet: A Data-driven Framework for Intelligent Analysis of Infant Cries
Mengze Hong, Chen Jason Zhang, Lingxiao Yang, Yuanfeng Song, Di Jiang
ACML 2025. [link]