Search results

[Feature Request] Support Multi-Select Capability for 'Assigned to' and 'Group' (Team) Ticket Filters

Status: Open.

#3444 In frappe/helpdesk;

· voccoder opened on Jun 9, 2026

Allows both Customers (via the portal) and Agents to add CC recipients when creating a new ticket

Status: Open.

#3443 In frappe/helpdesk;

· voccoder opened on Jun 9, 2026

Helpdesk v1.4.0 build fails with Node 20 + frappe-ui/vite ESM resolution error(v15.35.0), which version is compatible?

bugSomething isn't workingSomething isn't working

Status: Open.

#3432 In frappe/helpdesk;

· Aditya-T3 opened on Jun 8, 2026

Critical: Outgoing emails contain broken inline images even when "Auto-publicize attachments" is enabled

bugSomething isn't workingSomething isn't working

Status: Open.

#3421 In frappe/helpdesk;

· voccoder opened on Jun 3, 2026

Auto-notifications to individuals

Status: Open.

#3420 In frappe/helpdesk;

· umairsy opened on Jun 3, 2026

Tickets getting closed at wrong time.

bugSomething isn't workingSomething isn't working

Status: Open.

#3419 In frappe/helpdesk;

· niraj2477 opened on Jun 2, 2026

Marking HD Tciket as resolved does not close "ToDo" entry

bugSomething isn't workingSomething isn't working

Status: Open.

#3411 In frappe/helpdesk;

· johnwslongland opened on May 31, 2026

Allow Agents to Send Emails from Configured Email Aliases in Frappe Helpdesk

enhancementNew feature or requestNew feature or request

feature

Status: Open.

#3405 In frappe/helpdesk;

· c3flow-uct opened on May 29, 2026

after_install: add_default_sla appears not to fire reliably on bench install-app — observed 'HD Service Level Agreement Default not found' breaking before_tests on fresh sites

Status: Open.

#3403 In frappe/helpdesk;

· GaaraSeraph opened on May 28, 2026

Email signature cannot be templated

enhancementNew feature or requestNew feature or request

good first issue

Status: Open.

#3397 In frappe/helpdesk;

· ShadowJonathan opened on May 27, 2026

[Feature] Kanban view type for ticket list

feature

Status: Open.

#3391 In frappe/helpdesk;

· dpb97 opened on May 26, 2026

WhatsApp Integration

Status: Open.

#3379 In frappe/helpdesk;

· michellealva opened on May 21, 2026