ServiceNow Automation Project (Demo)

Overview

This is a demo Selenium + TestNG Maven project to automate basic ServiceNow ITSM workflows:

• Login
• Create Incident
• Resolve Incident
• Service Catalog (sample)

Prerequisites

• Java 11+
• Maven
• Chrome browser (or change browser in config.properties)
• Eclipse or IntelliJ IDE
• Internet access to download dependencies

How to run

1. Clone or unzip the project.
2. Update config.properties with your ServiceNow demo instance URL and credentials.
3. From command line: mvn clean test (or run testng.xml from IDE)
4. Tests use WebDriverManager to auto-download drivers.

Project structure

• src/test/java/pages -> Page Object classes
• src/test/java/tests -> Test classes
• src/test/java/utils -> Utility / BaseTest
• testng.xml, pom.xml, config.properties

Note

This is a demo template. Update locators in page classes according to your ServiceNow instance UI.